Frequently Asked Questions (FAQs)

Getting connected to LokalFi should be a breeze! But we get that you might have some questions. Here's a handy list of FAQs to guide you through the process.

How do I connect to LokalFi?

Answer: Turn on your WiFi, find 'LokalFi' in the list of available networks, and connect. Simple as that!

Is there a password for LokalFi?

Answer: Nope, LokalFi is an open network. Just use an account or a voucher to access the internet.

How much does it cost to connect to LokalFi?

Answer: It's free for all teachers and students.

Can I use my own device to connect to LokalFi?

Answer: Absolutely, feel free to use your own smartphone, tablet, laptop, or any WiFi-enabled device.

Do I need to install any software or apps?

Answer: No special software or apps are required. You can also access various educational apps once connected.

Is there a time limit for LokalFi usage?

Answer: Time limits are determined by the vouchers. Some work on a prepaid data basis, allowing you to control your usage.

What should I do if I have trouble connecting?

Answer: Contact our well-trained staff for assistance.

Is LokalFi secure?

Answer: LokalFi takes security seriously. However, like any public network, it's always good to take your own security precautions.

Can I use LokalFi for online classes?

Answer: Yes, LokalFi is equipped to handle video streaming and online classes. However, performance may vary based on the number of users.

Are the educational apps always available?

Answer: The educational apps like LokalFlix, Kiwix, MathPlus, etc., are generally available 24/7 but may occasionally undergo maintenance.

What's the range of the LokalFi network?

Answer: LokalFi is designed for local area coverage. The exact range can vary based on various factors like device type and physical obstructions.

How many devices can I connect with one account or voucher?

Answer: The number of devices you can connect depends on the terms of your specific voucher or account. Check the details before connecting multiple devices.

What should I do if my connection is slow?

Answer: If you experience slow speeds, try moving closer to the WiFi source or disconnecting other devices that might be using up bandwidth.

Can I save my progress in educational apps for later?

Answer: While some educational apps within LokalFi allow you to save your progress, others may not. It's best to check within each app.

Can I print documents over LokalFi?

Answer: Currently, LokalFi is designed primarily for internet access and doesn't support printing services. You may need a separate network for that.

Do I get notified when my voucher is about to expire?

Answer: Some voucher types come with expiry notifications, which will alert you before your access time or data is about to run out. Keep an eye on your device's notifications.

Can I share my voucher with someone else?

Answer: Voucher sharing policies can vary. It's best to refer to the terms and conditions attached to your specific voucher.

Is LokalFi available 24/7?

Answer: LokalFi aims to provide uninterrupted service, although there may be occasional downtime for maintenance and upgrades.

Are there parental controls available?

Answer: LokalFi currently doesn't offer built-in parental controls. However, you can use third-party apps to monitor and control access on your child's device.

What is the quality of educational content like?

Answer: The educational content on LokalFi is carefully curated and sourced from reputable organizations to ensure high quality and relevance.

Can I request new features or educational content?

Answer: Yes, we're always open to feedback! Feel free to reach out with your suggestions via our support channels.

Does LokalFi support Voice Over IP (VoIP) services like Zoom or Skype?

Answer: Yes, LokalFi generally supports VoIP services, but performance might vary depending on current network traffic and conditions.

Can I connect to LokalFi using a gaming console?

Answer: While LokalFi is optimized for educational and professional use, you may be able to connect a gaming console. However, the network's performance on such devices is not guaranteed.

What's the difference between an account and a voucher?

Answer: An account is usually linked to a specific user and can have various levels of access and privileges. A voucher is a one-time-use code that gives you a fixed amount of time or data on the network.